Harness the power of Patient Reviews to Elevate Your Practice

When was the last time you made a purchase without looking at product and service review? Amazon, Facebook, Google, Netflix, Uber, Travelocity.powerhouse world changing organizations all built upon the culture and value of reviews. Healthcare is not immune to the review culture, with our consummerized patient, positive public sentiment is liquid gold and one of your most valuable assets! In fact, 86% of top performing healthcare providers are asking for reviews and feedback after every patient encounter. At novelHealth, a pillar of our patient engagement eco-system is dedicated to operationalizing your review strategy and opening your digital front door where the modem patient journey begins. We have automated and streamlined the most impactful aspects of successful review management and local search, so you become the practice of choice! We are the trusted platform.

The foundation for a successful review strategy starts with managing your digital footprint. If the modem patient is searching for you online, your profiles need to be accurate, reliable, and agile. Nothing will drive a patient away from your practice faster than a bad experience, and that starts with a search. With over 200 review sites and 75 business directories, this is an arduous task to introduce to an already overworked administrative team

Cultivate Your Digital Footprint

The foundation for a successful review strategy starts with managing your digital footprint. If the modern patient is searching for you online, your profiles need to be accurate, reliable, and agile. Nothing will drive a patient away from your practice faster than a bad experience, and that starts with a search With over 200 review sites and 75 business directories, this is an arduous task to introduce to an already overworked administrative team

With novelHealth you can efficiently manage your online presence through a unified dashboard that saves time and provides immediate results. Our reputation management software bridges the gap between you and more than 200 review sites and 75 online business directories. This comprehensive approach to your digital front door is instrumental in aligning search experience with online reviews. A “5 star reviewed practice won’t build trust with a patient if you show up in a search with misaligned phone numbers, office hours, and websites. Noveleth gives you the ability to govern your online image and attract new patients.

Boost Local Search

Patient reviews are more than a logical, “nice to have”, aspect of your practice. Reviews are one of the most relevant factors that impact Google’s local search algorithm. Patient reviews increase discoverability in local search in our fiercely competitive healthcare industry. Google is not only managing your star ranking from reviews, but also the frequency, recency, relevancy, velocity, and response to patient reviews. Each of these are a review signal category that Google evaluates when answering the question “best provider near me.”

Novel Health equips you with the tools to automate and monitor your review requests and responses for leading platforms like Google, Facebook, Healthgrades, and Vitals.com. Regular positive reviews and an elevated online reputation will surface your practice and attract a continuous flow of new patients.