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E-Commerce

E-Commerce BPO Support You Can Count On

E-commerce operations demand accuracy, high-volume efficiency, and platform-specific expertise. We support online retailers and multi-channel sellers by managing backend processes across order fulfillment, product cataloging, customer communication, and returns management.
Order Accuracy
0 %
Customer Inquiry Resolution Rate
0 %
Reduction in Return Processing Time
0 %
Orders Processed Monthly
0 K+

Our Core Services

/Order Fulfillment/ /Order Fulfillment/
/Marketplace Management/ /Marketplace Management/
/Returns & Refunds/ /Returns & Refunds/
/Product Listings/ /Product Listings/
/Shipping & Logistics/ /Shipping & Logistics/
/Live Chat/ /Live Chat/

Get Customized E-commerce Support

Get in Touch

Define your goals and identify areas where Prima Systems can add value to your business

Questions Clients Often ask


Yes. We offer customer support that matches your brand’s voice and rules, using phone, email, and chat.

We adjust staffing and resources to handle busy times, flash sales, and special promotions.

We give you reports tailored to your goals, covering order accuracy, response times, ticket handling, returns, product updates, and channel performance.

Yes. We take care of all post-order tasks, including returns, refunds, inventory updates, and customer communication.

No. We work with businesses of all sizes and offer flexible plans based on your order volume and product range.

Yes. We offer customer support that matches your brand’s voice and rules, using phone, email, and chat.

We adjust staffing and resources to handle busy times, flash sales, and special promotions.

We give you reports tailored to your goals, covering order accuracy, response times, ticket handling, returns, product updates, and channel performance.

Yes. We take care of all post-order tasks, including returns, refunds, inventory updates, and customer communication.

No. We work with businesses of all sizes and offer flexible plans based on your order volume and product range.

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Your E-commerce Excellence Partner.