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Privacy Policy

We are committed to keep your information confidential, do not share and distribute your information with other third parties.

ABOUT THIS PRIVACY POLICY

Last Updated: February 20, 2024

For Prima Systems, the privacy and confidentiality of the information is of paramount importance. This policy explains who we are, why and how we process personal information and, if you are the subject of any of the personal information concerned, what privacy rights you have and how to get in touch with us, if you need to. By accessing this website and/or using our services, you agree to the collection and use of information in accordance with terms of this privacy policy.

We reserve the right to amend this privacy policy at any time, for any reason. The date of the last revision to this privacy policy will be indicated by the “Last Updated” date at the beginning of this page.

WHO ARE WE?

We are Prima Systems, LLC (the “company/we/our/us”). Our contact and other details are set out at the end of this policy. We are the controller in relation to the personal information processed in accordance with this policy (except where this policy explains otherwise).

WHAT SORT OF PERSONAL INFORMATION ABOUT YOU DO WE PROCESS?

We may process personal data relating to you if:

  • Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, phone number, or other similar identifiers.
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Biometric information.
  • Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement.
  • Geolocation data.
  • Audio, electronic, visual, thermal, olfactory, or similar information.
  • Education information, defined as information that is not publicly available personally identifiable information.
  • Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.
  • Information about you that you give us by communicating with us by phone, by e-mail, via this website, via social media or otherwise. It includes information you give us or that we obtain when you use this website, obtain or subscribe to our events, supply us with goods or services, enquire about our services, place an order, enter a competition, promotion or survey, or contact us to report a problem, or do any of these things on behalf of the person that you work for.
  • Other information relating to you which it is necessary for us to process in order to enter into or perform a contract with you or the person that you work for (for example, right to work information and information obtained from credit references agencies where this is necessary to enable us to carry out appropriate checks in relation to contracts with you or someone else that you work for or are otherwise related to).
  • Information about your visit, including the full uniform resource locators (URL), clickstream to, through and from this website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call us or social media handle used to connect with us.
  • Sensitive personal information.

Personal Information does not include the following:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Information excluded from the CCPA’s scope, such as Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data.
  • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

INFORMATION WE DO NOT COLLECT – CHILDREN

We do not knowingly collect personal information from children under the age of 16. We encourage parents and legal guardians to monitor their children’s internet usage and instruct their children to never provide information on other websites without their permission. If we become aware that a child under 16 has provided us with personal information without parental consent, we take immediate steps to delete such information.

COOKIES

We do not use cookies on our website.

WHAT DO WE DO WITH YOUR PERSONAL INFORMATION?

We process your personal information for the following purposes:

  • To provide and maintain our service(s), including monitor the usage of our service.
  • For the development, compliance and undertaking of the purchase contract for the products, items or services or of any other contract with us through our service.
  • To obtain goods and services from suppliers.
  • To manage and administer our relationships with customers, suppliers or other users of our services.
  • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • For other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience.
  • To advertise and market, and provide information about, our services.
  • To administer our website under our terms and for internal operations, including troubleshooting, and data analysis, testing, research, statistical and survey purposes.
  • To improve our website to ensure that content is presented in the most effective manner for you and for your computer.
  • To keep our website and other systems safe and secure.
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising.
  • To make suggestions and recommendations about services that may interest you or the person that you work for and subject to your stated preferences, where relevant.
  • We do not sell your personal information.

DATA INFORMATION SHARING

We may share your personal information for the following purposes:

  • We may share your personal information with our affiliated research and development center (the “Center”) to improve and analyze our website and marketing strategies. We enter into comprehensive confidentiality and non-disclosure agreement(s) with the center to ensure that your personal information remains secure at all times.
  •  We may provide anonymized information about you which does not allow you to be identified or contacted (‘Aggregate Information’) to third parties. For example, we might inform third parties regarding the number of users of our website and the activities they conduct while on our website. We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company or in preparation for any of these events, provided that the personal information will continue to be used in accordance with this privacy policy. Any entity which acquires us or part of our business will have the right to continue to use such personal information, but only in the manner set out in this privacy policy unless otherwise consented by you.
  • We may share your personal information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • We may share your information with our business partners to offer you certain products, services or promotions.
  • We may disclose your personal information for any other purpose with your consent.

DATA RETENTION

The company will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

MANDATORY DISCLOSURES

We may disclose your  personal information when we believe in good faith that disclosure is required by law or legal process, or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate and prevent measures against suspected or actual illegal activities or to cooperate with public and government authorities; (2) enforce our contractual requirements; (3) protect and defend ourselves against any third-party claims or allegations; (4) maintain the security or integrity of the our services; or (5) safeguard the rights and safety of the company, its workforce and others.

We will undertake good faith efforts to notify you about any legal demands for your personal information when appropriate in our judgment, unless restricted by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.

WHAT ARE YOUR RIGHTS?

You have the following rights in relation to personal information relating to you that we process:

  • You have the right to be notified which categories of personal information are being collected and the purposes for which the personal information is being used.
  • You have the right to request that we disclose information to you about our collection, use, or disclosure for business purposes and share of personal information. Once we receive and confirm your request, we will disclose to You:
  1. The categories of personal information we collected about you.
  2. The categories of sources for the personal information we collected about you.
  3. Our business or commercial purpose for collecting that personal information.
  4. The categories of third parties with whom we share that personal information.
  5. The specific pieces of personal information we collected about you.
  6. If we disclosed your personal information for a business purpose, we will disclose to you:
    • The categories of personal information categories disclosed.
  • You have the right to direct us to not sell your personal information. To submit an opt-out request please contact us.
  • You have the right to request the deletion of your personal information, subject to certain exceptions. Once we receive and confirm your request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request, if retaining the information is necessary for us or our service providers to:
  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  2. Help to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for those purposes.
  3. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  4. Debug products to identify and repair errors that impair existing intended functionality.
  5. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  6. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  7. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  8. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  9. Comply with a legal obligation.
  10. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
  • You have the right not to be discriminated against for exercising any of your consumer’s rights, including by:
  1. Denying goods or services to you.
  2. Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties.
  3. Providing a different level or quality of goods or services to you.
  4. Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
  • You may request that any incorrect personal information about you that we are processing be rectified.
  • In certain circumstances (normally where the personal information has been provided by you and it is no longer necessary for us to continue to process it), you may be entitled to request that we erase the personal information concerned.
  • Where we are processing personal information relating to you on the basis of your prior consent to that processing, you may withdraw your consent to processing, after which we shall stop the processing concerned.

ADHERENCE TO ISO 27001

In order to ensure the security of your personal information, we follow the rigorous standards set out by the ISO 27001 for information security management. It signifies our commitment to ensure the confidentiality, integrity and availability of this website visitor’s information. Being holder of ISO 27001 certification, we have implemented a comprehensive information security management system that includes risk assessment, regular audits and continuous improvement processes. By adhering to this certification, we demonstrate our commitment to maintaining the highest level of security for your information. 

HOW TO EXERCISE YOUR RIGHT OF ACCESS TO YOUR PERSONAL INFORMATION

In order to exercise your right(s) provided above, you can contact us:

  • By emailing us at compliance@primasystems.net
  • By writing to us at the address below.
  • Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable request related to your personal information.

Your request to us must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with the required information if we cannot:

  • Verify your identity or authority to make the request.
  • And confirm that the personal information relates to you.

We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Any disclosures we provide will only cover the 12-month period preceding the verifiable request’s receipt.

For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

OUR DETAILS – CONTACTING US

Our full details are:
Prima Systems
100 Enterprise Drive, Suite 301,
Rockaway, NJ 07866
Attention: Legal

CHANGES TO THIS POLICY

Any change(s) we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.