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Call Center (IB/OB)

Prima Systems has worked for a long time as a call center support supplier with a huge array of industries, going from retail to media communications to medical care, so it is best prepared to take your business to the next level. Our call center upholds goes about as a consistent expansion of your business, adopting your brand voice and introducing a reliable brand picture.

Our Call Center (IB/OB) Support Services

We offer a differing scope of client care focus choices. Our 24 hour call center support guarantees your business is never out of touch from your clients — accessible after hours, on ends of the week, and in any event, during occasions. Our support for Outbound and Inbound Dialing for both national and international customers.

 

Inbound Call Services

Our inbound call center operators handle approaching calls made by the clients and effectively respond to their necessities, contingent upon the business boundaries whether it is client care, request taking, issue goal, or charging request. All our call community agents are prepared and acquainted with the cycles, emphasize balance, introduction to the activity and nature they are working with. 

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Outbound Call Services

Prima outbound call center operators settle on decisions for new and existing clients with a balanced and polished methodology to focus on particular sections and improve client connection. It causes the associations to sell their items, and services or direct various overviews. The outbound call center is supported by its most recent innovation foundation, thorough instructional courses, quality confirmation checking, and a profoundly prepared call community group. Prima call center agents carefully evaluate and screens each call and archive data, area of improvement, outlines, and factual reports.

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