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Virtual Medical Assistant

Reliable, Secure, and Scalable VMA Services

VMA Service designed to deliver maximum value by taking on critical tasks
Patient Support that Perfectly aligns with All your organizational needs
Let us be a Part of your Growth- Every dollar counts & every minute matters

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Prima Virtual Medical Assistance

We deliver business process outsourcing solutions that address key challenges in healthcare operations. Our Virtual Medical Assistants (VMAs) handle administrative tasks and other critical responsibilities. We aim to reduce operational burden, improve financial outcome, and provide reliable support that aligns with your organizational goals.

As a trusted partner, we excel at delivering results. Our VMAs combine advanced technical skills with industry expertise to offer unparalleled support tailored to your needs.

What VMA can do For ME?

Benefits:

  • Attend phone calls
  • Email management
  • Schedule management
  • Updating EMR
  • Back office support
  • Eligibility verification

Save Time and Money

Benefits:

  • See more patients
  • More hours in a day
  • No office setup required
  • Availability
  • Greater flexibility
  • No workplace gossip

Administrative Support:

  • Efficiently schedule appointments and manage calendars
  • Handle phone calls and respond to emails promptly
  • Manage medical records and documentation with precision
  • Provide billing and coding assistance for a streamlined financial workflow

Clinical Support (if qualified)

  • Offer expert guidance in basic patient care
  • Assist with telemedicine appointments for convenient healthcare access
  • Manage prescription refills and handle medication inquiries with expertise

Technology Utilization

  • Utilize specialized medical software and EMR (Electronic Medical Records) systems
  • Facilitate virtual communication between healthcare providers and patients
  • Ensure strict compliance with healthcare regulations, safeguarding patient data and confidentiality

Customer Service and Patient Support

  • Skillfully handle patient inquiries, providing accurate information and unwavering support
  • Maintain high levels of patient satisfaction and proactively manage concerns or feedback

Flexible Engagement Options

Our virtual medical assistant services are available on a contract basis, through specific service packages, or as part of larger healthcare support organizations. At Prima Systems, we are committed to enhancing your medical practice’s performance and ensuring optimal patient care

Our Trained Professionals

Our virtual medical assistants undergo rigorous training and are well-versed in healthcare practices, HIPAA regulations, and hold relevant qualifications or certifications for clinical tasks.

Connect with Us

Businesses or healthcare professionals seeking unparalleled virtual assistant services can confidently engage with Prima Systems. We specialize in providing tailored solutions for the medical field, ensuring expertise and experience in healthcare administration.
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